Want to consistently drive loyalty, reduce attrition and grow revenue? Hear from Kate Komplein, Director of Customer Experience Solutions for Avtex, on delivering competitive, cross-channel customer experiences to drive long-term growth and success for your bank.
Access this webinar to learn:
- Understand the difference between “customer service” and “customer experience”
- What is needed to consistently deliver exceptional customer experiences that increase customer loyalty, reduce attrition and grow revenue
- How to overcome the most common obstacles keeping banks from delivering an impactful customer experience
About the Presenter:
Kate Komplein is Director of Customer Experience (CX) Solutions for Avtex. In her role, she coaches and educates her business clients about how to inspire and drive significant revenue growth through CX.
Learn more about Kate >