Empowering Patients to Leverage Self-Service Tools

To help healthcare organizations respond to an influx of patient questions and requests regarding COVID-19 vaccines, Avtex has developed the Vaccine Response Program. This tech-enabled self-service solution is designed exclusively for the management of vaccine inquiries, provider responses, and routing. All so you can provide a better patient experience.

Avtex Vaccine Response Program

Cloud-based voicebot and chatbot system
Over 100 pre-built COVID-19 FAQs from various public and private sources
Immediate deployment

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"After a year of transformational change focused on the experience between patients and their providers, and the growing frustration with long hold times and overwhelmed customer service teams, we're seeing significant demand for new technologies that can provide immediate relief."

Mike Pietig
Vice President of Healthcare Experience

Transforming Healthcare Experience

Avtex is proud to help healthcare businesses transform the way they design, deliver and manage experiences for their customers. To learn more about our vision and solutions, check out our Healthcare industry page.

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Enabling healthcare providers to optimize interactions with patients and effectively collaborate with organizations.

Telehealth Services
Self-service tools and chatbots
CRM and customer insights technology

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New Vaccine Response Technology

In response to an anticipated influx of questions and requests coming to healthcare organizations about COVID-19, Avtex, a customer experience (CX) consulting and technology company, introduced a tech-enabled self-service solution designed for the management of vaccine inquiries, responses, and routing.

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Learn more about our Vaccine Response Program

Streamline your vaccine administering programs with help from Avtex. Speak with a representative today!